+44 (0)1902 563 709

RETURNS POLICY

We hope you will be completely satisfied with any product purchased from Scuba Shack.
However, should you wish you can return it for any reason within 28 days (7 days for Sale items) from the date of despatch for a full refund (less delivery costs).
Items must be unused and in an as new condition with all packaging and labels/tags attached.
We aim to process returns the day they arrive with us, however please allow up to 14 days for your refund to process during peak periods.

HOW DO I RETURN AN ITEM?

Please complete the returns form on the reverse of your delivery note and include it with the securely repacked item(s) you wish to return.

You can return the item to us using the 2 methods listed below;

  1. Postage method
  2. Drop off in store

1. USING A POSTAGE METHOD

You may return your items to the address below using your preferred postage method.

You are responsible for all postage costs when using an alternative method.

2. RETURN TO Scuba Shack

You can also return your item(s) along with your delivery note in person to our store in Wolverhampton. One of our friendly colleagues will be happy to assist you with refunding your order.

We are open 6 days a week. For full details click here.

RETURNS ADDRESS

Returns Department
Scuba Shack
Bilston Street

Sedgley

DY3 1JB